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Volunteer Attorney of the Project Helps Airman with Travel Insurance Dispute

November 22, 2011

An Airman was deployed in Iraq and scheduled a vacation that she would take with her husband a week after her scheduled return to the United States. The servicemember obtained travel insurance, and the insurance agent assured her that this insurance would cover a cancelation of the vacation if her return to the United States from her deployment was delayed. The Airman’s return to the United States was delayed, and she cancelled the trip. She submitted an insurance claim, but the insurance company denied the claim and the servicemember’s appeal. The Military Pro Bono Project located a volunteer attorney who offered to help address the insurance agent’s misrepresentation. The volunteer attorney successfully helped the Airman receive a refund from the insurance company and credit that would allow her to take a needed vacation.

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