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Military Family Receives Favorable Settlement from Landlord with Volunteer Attorney’s Help

March 30, 2018

A Marine and his family had major problems with their home and landlord. The property’s sump pump failed and raw sewage flooded their home’s basement, which damaged personal possessions, created pungent odors and mold growth, attracted vermin, and caused electrical problems. The landlord failed to perform adequate repairs, despite the military family’s many attempts to coordinate with the landlord. The home was inhabitable, but the Marine and his wife—with a young child and another one on the way—did not have the finances needed to move to another apartment.

With concerns about the wellness of his family and their lost property, the Marine visited a military legal assistance office to discuss the situation. A JAG provided written requests to the landlord on behalf of the military family, but because the landlord still failed to resolve the matter, the JAG referred this case to the ABA Military Pro Bono Project. The program connected the military family with an attorney who offered pro bono representation. The volunteer attorney negotiated with the landlord about the military family’s claims and damages. After seeing that they were facing a significant lawsuit, the landlord agreed to a favorable settlement for the military family.


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